There’s a lot of talk about how social media is changing the face of marketing.  Changing … yes.  But, can you replace your website with a facebook page? Social media is a place for conversations and interaction; with a far larger audience than you would have access to through any other medium. In fact, social [...]

One of the most common laments of the small business owner is that marketing and advertising is a necessary evil which costs more than they can afford. Many companies, though, are ignoring the most valuable resource they have available – their past or present customers. Consider the fact that it can cost as much as [...]

Building a database of interested prospects, clients and past clients should be one of the most important aspects of your marketing activities. In other articles I have discussed how you can go about building that database, but perhaps we should also look at what you should do with all those valuable contacts once you have [...]

To the small business owner, marketing can seem like a huge expense, with unpredictable results. However, if you contact the right people with the right information your marketing activities will not fail. It can be that simple! 1) Targeting: no message will work if it is sent to the wrong person! Before planning any communication, [...]

Now that you know how important it is to build relationships in your business, let’s look at how to build them. Essentially you should be making the most of any opportunity to contact your clients, past clients or prospects with information and ideas… Never send an invoice without including some small message or personal greeting. [...]